It seems you are in a different country than the one you selected. We recommend changing your country.

Complaint

Was damaged or completely different goods delivered? Please fill out the complaint form below to help us assist you better. With the completed form, we can process your request much faster.

What happened

Select from the options below to indicate what issue occurred.

Here you can write additional information that might help resolve your issue or that you want to share. You can add problematic goods and notes about them below.

Order

To expedite the solution, please provide the invoice number related to the issue.

Contact

Please provide contact details. If you do not fill them in, we will use the contact provided in the order.

Product Description

Please try to describe the problem and the product as best as you can.

Produkt 1

Attachments

A picture is worth a thousand words. If you wish, upload an attachment.
You can upload images in .JPG, .PNG, .HEIC formats up to a maximum size of 10 MB.