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Orders

Please contact us (chat, email, phone) with your order number – we'll manually stop it before it leaves our hands.

If your order hasn't shipped yet, please send us the number and the change – we'll adjust it manually. Once the package has shipped, please use the "Return / Exchange" form in your order tracking or go to product product exchange and return page.

Yes, if they haven't been shipped yet. please send us their numbers, and we'll combine them.
Orders - Commonly Asked Questions and Answers | EcoBamboo